Manages the transferee facing operations team. Acts as a subject matter expert, coach and mentor. Participates in hiring, development, performance management, and other employment functions for the team. Serves as a point of escalation for all operational issues. Facilitates solutions in collaboration with internal teams. Acts as a communication leader within the team and

Sets annual targets and achieves gross profit goals. Develops relationships with major clients in order to increase gross profit. Pursues relationships with potential new accounts and maintains existing account relationships. Builds network through in person meetings, participation in professional groups or councils, cold calling, convention attendance, and other ongoing